Store: Francesca’s Collections
Type: Full Time
Contact: hr@francescas.com
Position Description: Boutique Manager
The successful boutique manager will have several years of specialty retail experience either as a store or district manager, with a strong emphasis on product, customer service and visual presentation. Boutique managers are responsible for every aspect of the store. They will lead a team of associates that are motivated to provide a superior level of customer service to maximize sales and profit. They are responsible for meeting and exceeding all given sales goals and expense targets. They must possess an entrepreneurial spirit and be an effective problem solver.
Job Requirements:
- Drive the business results by maximizing daily sales plans, controlling expenses and improving metrics through floor leadership, execution of Francesca Collection training programs, and continuous coaching
- Must maintain a high degree of personal integrity, and hire a team with similar values
- Attract, select, train and retain top talent
- Maintain a visually impressive boutique, augmenting the company visual standards with embellishments that complement the uniqueness of the product mix
- Act as a liaison between boutique team, the Regional Manager, Human Resources and Store Operations
- Understanding of retail sales and their relationship to inventory levels, with the ability to communicate needs directly to the merchandise planning team
- Strong working knowledge of labor scheduling
- Protect the physical assets of the boutique, by conducting weekly audits, routine cycle counts and an annual physical inventory
- Evening, weekend and holiday work required
- The boutique manager must be willing to work alone in the boutique for extended periods of time during non-peak work days.
Qualifications:
- Minimum 3 years experience managing a specialty retail store
- Bachelor degree preferred
- Demonstrated leadership and integrity with experience managing a staff of boutique associates
- Sincere desire to work with a diverse customer, selling apparel, gift, home and jewelry
- Strong merchandising and visual skills
- Excellent verbal and written communication skills
- Proactive and creative problem solving ability
- Proficient computer skills in Microsoft Word, Excel and Outlook
- Flexibility, adaptability and able to work weekends, nights and holidays. Most workweeks will extend beyond 40 hours
Francesca’s Collections is an equal opportunity employer
To apply please send your resume to hr@francescas.com
